At Bench, our customers are very important to us. Our goal is to provide you with a dynamic shopping experience and excellent customer service. If you have any questions or concerns, we encourage you to reach out and contact us. One of our Customer Service Representatives will gladly address your needs and help you find a solution.
Our customer service team works Monday through Friday, from 9:00am to 5:00pm EST. Please note that due to the higher volume during the holiday season, customer service response may be delayed in responding to emails, phone calls, and voice messages.
Requests for Return Authorizations must be made through our Returns page and requested by email ([email protected]).
If you wish to check the status of your order, you may do so by logging into your account and reviewing your Orders page.
5640 Rue Paré
Mont-Royal, QC, Canada